11za ‑ WABA API

11za – WABA API is a powerful WhatsApp marketing and automation platform designed to help businesses strengthen their omnichannel communication strategy through intelligent customer engagement and seamless workflow automation. Built for modern eCommerce and growing businesses, the platform enables brands to recover abandoned carts, automate order notifications, send targeted broadcasts, and improve customer support using AI-powered chatbots and shared team inbox functionality.

Focused on enhancing customer experience and increasing conversions, 11za empowers businesses to streamline communication directly on WhatsApp — the platform customers use daily. From personalized auto-replies and order confirmations to real-time shipment tracking and customizable chat widgets, the platform helps brands improve response time (TAT), customer satisfaction (CSAT), and overall engagement while reducing COD risks and manual operational workload.

11za – WABA API also offers seamless integrations with leading platforms including Shopify, WooCommerce, FlexiFunnels, Google Sheets, IndiaMart, MetaLeads, and custom business systems. With features like WhatsApp Catalog support, multi-agent inbox management, broadcast automation, and assistance in obtaining the WhatsApp Green Tick verification, the platform enables businesses to build trust, drive sales, and create scalable customer communication experiences through the power of WhatsApp automation.